Last Updated: August 20, 2026
Welcome to Nail Sake. These Terms & Conditions govern your use of our website, online booking services, and related salon services. By accessing our website or booking an appointment through our website, you agree to be bound by these Terms & Conditions.
1. About Nail Sake
Nail Sake is a nail salon providing nail care, nail art, beauty, and related salon services at our branches in:
- Mogappair
- Avadi
These Terms apply to all customers who visit our salons, use our website, make an online booking, or make an online payment for our services.
2. Website Use
You agree to use our website only for lawful purposes.
You must not:
- Use the website for any fraudulent or unlawful activity.
- Attempt to interfere with or damage the website.
- Submit false, misleading, or inaccurate information.
- Attempt to gain unauthorized access to any part of the website.
- Use our website or content for commercial purposes without our written permission.
We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.
3. Appointments and Bookings
Customers may be able to book salon appointments through our website or other booking channels provided by Nail Sake.
When making an appointment, you are responsible for providing accurate information, including your name, contact details, selected branch, date, time, and requested service.
An appointment is considered confirmed only after confirmation from Nail Sake or successful completion of the applicable booking/payment process.
Appointment availability is subject to salon capacity and may change without prior notice.
4. Online Payments
Nail Sake may accept online payments for appointments and salon services.
By making an online payment, you confirm that:
- The payment information provided by you is accurate.
- You are authorized to use the selected payment method.
- You agree to pay the applicable amount displayed at the time of booking.
Online payments may be processed through third-party payment service providers. Nail Sake does not store your complete card, banking, UPI, or other payment credentials unless specifically stated in our Privacy Policy.
In the event of a failed, duplicated, or incorrectly processed payment, please contact Nail Sake using the contact details provided on our website.
5. Pricing
Service prices displayed on our website or at our salon may be subject to change.
The applicable price will generally be the price displayed or communicated to you at the time of booking, subject to any applicable taxes, offers, discounts, or additional services.
Additional charges may apply where you request services or modifications beyond the original booking.
6. Cancellation and Rescheduling
Customers are requested to provide reasonable notice when cancelling or rescheduling an appointment.
Nail Sake reserves the right to apply cancellation, rescheduling, or no-show charges where applicable.
If an appointment has been prepaid, any refund or adjustment will be handled according to Nail Sake’s applicable refund and cancellation policy.
We may refuse or restrict future bookings where repeated no-shows or last-minute cancellations occur.
7. Refunds
Refund eligibility depends on the nature of the service, payment, cancellation, or booking concerned.
Because salon services are generally performed specifically for the customer, completed services may not be eligible for a refund except where required by applicable law or where Nail Sake determines that a refund or service correction is appropriate.
Where a refund is approved, it will generally be processed using the original payment method, subject to applicable payment-provider processing times.
8. Salon Services
Nail Sake aims to provide professional nail and beauty services. However, results may vary depending on individual nail condition, skin condition, lifestyle, aftercare, and other factors.
Customers should inform our salon staff before receiving a service about any relevant allergies, sensitivities, injuries, infections, or other conditions that may affect the service.
Nail Sake may decline or modify a service where our staff reasonably believe that performing the service could cause harm or aggravate an existing condition.
9. Customer Responsibility
Customers are expected to:
- Follow the instructions provided by salon staff.
- Provide accurate information about allergies and sensitivities.
- Inform staff immediately if they experience discomfort during a service.
- Follow recommended aftercare instructions.
- Treat salon staff and other customers respectfully.
Nail Sake reserves the right to refuse service to customers who engage in abusive, threatening, disruptive, or inappropriate behaviour.
10. Service Results and Aftercare
The longevity and appearance of nail services can be affected by factors including nail condition, water exposure, chemicals, physical activity, and aftercare.
Nail Sake is not responsible for damage resulting from failure to follow aftercare instructions or from activities outside the salon’s control.
If you experience an issue with a service shortly after your appointment, please contact Nail Sake promptly so that the matter can be reviewed and, where appropriate, a correction may be offered.
11. Promotions and Offers
From time to time, Nail Sake may offer discounts, promotional packages, vouchers, or special offers.
Unless otherwise stated:
- Offers are subject to availability.
- Offers cannot be exchanged for cash.
- Offers may not be combined with other promotions.
- Promotional terms may vary between branches.
- Nail Sake reserves the right to modify or withdraw an offer at any time.
Specific terms displayed with a promotion will take precedence over these general Terms & Conditions.
12. Intellectual Property
All content on the Nail Sake website, including logos, branding, photographs, graphics, text, designs, and other materials, belongs to or is licensed to Nail Sake unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, or commercially exploit our website content without prior written permission.
13. Photographs and Customer Content
Where customers voluntarily provide photographs, reviews, testimonials, or other content to Nail Sake, we may use such content for legitimate business and promotional purposes where appropriate and subject to applicable law and our Privacy Policy.
Nail Sake will not knowingly publish private personal information without an appropriate legal basis or consent where consent is required.
14. Third-Party Services
Our website may use third-party services, including payment gateways, booking platforms, analytics services, maps, social media platforms, or other external services.
Your use of such third-party services may be subject to their own terms and privacy policies. Nail Sake is not responsible for the content, availability, security, or practices of third-party websites or services.
15. Website Availability
We make reasonable efforts to keep our website available and functioning correctly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
The website may occasionally be unavailable due to maintenance, technical problems, updates, or circumstances beyond our reasonable control.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Nail Sake will not be liable for indirect, incidental, consequential, or special losses arising from your use of the website or services.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.
17. Privacy
Your use of our website and the handling of your personal information are also governed by our Privacy Policy.
By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.
18. Changes to These Terms
Nail Sake may update these Terms & Conditions from time to time.
Any updated version will be posted on this page with the revised “Last Updated” date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
19. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.
Any disputes arising in connection with these Terms or the services provided by Nail Sake shall be subject to the applicable jurisdiction of the courts in Tamil Nadu, India.
20. Contact Us
If you have questions regarding these Terms & Conditions, appointments, payments, cancellations, or salon services, please contact Nail Sake through the contact details provided on our website.
Business Name: Nail Sake
Branches: Mogappair and Avadi, Tamil Nadu, India
Email: support@nailsake.com
Phone: 9677336800
By using the Nail Sake website or booking our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.